At Lumyrix Tech, we are committed to delivering high-quality services and ensuring customer satisfaction. However, if you are not fully satisfied with your purchase, this Refund Policy outlines the terms and conditions under which you may request a refund.

1. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• The service or product you purchased was not delivered as promised.
• You encountered technical issues that prevented you from properly using the service and we were unable to resolve them.
• You were incorrectly charged due to a billing or system error.

2. Non-Refundable Services

The following are non-refundable:

• Subscription fees after the free trial period ends.
• Customized or personalized services that have already been delivered or completed.

3. Requesting a Refund

To request a refund, please follow these steps:

• Contact Support: Email us at sales@lumyrixtech.com within 1 day of purchase.
• Provide Details: Include your order ID, payment receipt, and a clear explanation of your refund request.
• Processing Time: All refund requests will be reviewed within 2 business days. If approved, your refund will be processed within 2 days to your original payment method.

4. Late or Missing Refunds

If you haven’t received your refund after the specified processing time:

• Double-check your bank account or payment method.
• Contact your bank or payment provider—processing times may vary.
• If the issue continues, contact us at sales@lumyrixtech.com for assistance.

5. Changes to This Policy

Lumyrix Tech reserves the right to update this Refund Policy at any time. Any significant changes will be communicated via our website or by email.

6. Contact Us

For any questions regarding our Refund Policy, please get in touch with us:

 Email: sales@lumyrixtech.com